Delivery costs are as follows:
Orders up to €80, delivery cost is €9.50
Orders from €80 to €150, delivery cost is €15.00
Orders €150 or more, delivery costs is €20.00
How will my order be delivered?
We use national courier company Fastway and An Post to deliver our orders across Ireland. We have orders ready for collection every Monday morning to ensure same week delivery due to the overload on couriers during these times. We deal directly with Fastway and monitor all parcel tracking numbers. We don't provide you with a tracking number, however if you would like to track you order then please get in touch and we will provide you with a tracking number.
When will my order be delivered?
We are currently shipping to the following terms:
Orders will be collected every Monday and they will be delivered to each customer within 2 - 3 days
Order before 12:00 Midday Friday to have your order collected Monday morning for delivery. Orders received after 12:00 Midday on a Friday will be processed the following weekend.
What if my order / product is not as described?
We are human, and mistakes do happen. If you have received the wrong plant, please inform us straight away and we will come to a resolution. Given the nature of the product, it may not be practical to return the item. You would also need to assume responsibility and cost for the return, ensuring it arrives to us in the same way it arrived to you. In the event, we can arrange a replacement or we can offer a refund. Each order will be dealt with individually due to our range of stock constantly changing.